October 24, 2004
Bureaucracy starts from our colleges.
My computer service man fears orders from any college. He narrated the "Bureaucracy" that he once suffered at the hands of the college staff.
An order for 50 computers was placed by the computer science dept of a VEL known college. The money would only be paid after getting those squiggly signatures from the lab attendant, Lab in charge, HOD, Director and then the Chairman.
The lab attendant would only sign if all the manuals (papers) for all the 50 monitors, processors etc are given (in spite of the fact that all 50 computers are of same configuration). Even if one of them is missing they'd have to get a color Xerox of the manual papers. This process usually takes about 2 days...
The HOD (even if the seller is Intel/IBM) “feels" that the computers are not up to his expectations. He would also drill in the fact that only after his signing, the papers would move to the next desk. He imposes his authority only for free mouse-pads, free software and other freebies to be installed at his home. It almost takes a week to get the sign from the HOD since he is often found "busy" in meetings and other "important" things.
The computer vendor would get the ultimate shock of his life only after the chairman "thinks" (an oxymoron how can chairmen of colleges think?) that the money involved is too much for 50 computers. The chairman (most of them are from a 'lesser said the better' backgrounds) would get reminded of bargaining with a vegetable vendor, quote prices that will increase the number of BP patients by one.
We can very well extend these Bureaucratic ways to the top level brass that runs our country. It’s now evident as to why it takes 10 years to buy a few fighter planes for our Air force which in fact clamors for new weaponry.
Unless we mend our ways at the lower levels, reaching an “Investor friendly market” will have to continue remaining in quotations.